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Writer's pictureMonica Rodriguez

The Skills-Based Model: Assessing its Efficiency in Protective Services.



The Skills Based Business Model can absolutely be effective for a Security Business, however its success depends on various factors. Let's explore how this model can be applied to a security business and its potential benefits and challenges. It's imparative we begin to shift in this direction as an industry.


We need to move away from the informal and exclusive network of people who support and promote each other based on personal relationships, rather than merit or qualifications. It is often criticized for perpetuating nepotism, favoritism, and excluding individuals who don't fit into the established social circles.


To ensure the success of the skills-based model, it should be consistently promoted whenever a client seeks services. When faced with challenges, it is crucial to highlight the specialized skills of each team member without referencing their gender. Only if the client brings up gender, should we then emphasize the importance of greater diversity. By actively welcoming individuals from diverse backgrounds, including different genders, sizes, ages, ethnicities, and experiences, we underscore the value of varied perspectives and acknowledge that talent and competence can be found among various groups.


What is a Skills Based Business Model?

The Skills Based Business Model revolves around identifying and leveraging the unique skills and expertise to deliver value to your clients. Instead of focusing solely on the products or services offered, this model highlights the specific capabilities and knowledge that the company possesses, setting it apart from competitors.


Application to a Security Business:

In the context of a Security Business, the Skills Based Business Model would emphasize the particular expertise and capabilities protective services professional. It may include areas such as:


1. Specialized Training: Highlighting the various specialized training programs and certifications that a professional has undergone, such as executive protection, crowd management, threat assessment, emergency response, or cybersecurity to name a few.


2. Industry Knowledge: Demonstrating deep understanding and awareness of the industry, including emerging trends, best practices, and compliance regulations.


3. Tailored Solutions: Offering customized security solutions that cater to the unique needs and challenges of different clients, based on the specific skills possessed by your protective services network and resources.


4. Crisis Management: Showcasing the ability to handle critical situations and crises effectively, providing peace of mind to clients in challenging circumstances.


Potential Benefits:

- Competitive Advantage: Emphasizing the skills of the security team can set the business apart from competitors, as clients may value specialized expertise.


- Client Confidence: Highlighting the skills and knowledge of the security team can instill confidence in clients, fostering long-term relationships and potential referrals.


- Adaptability: The model can encourage continuous improvement and skill development, allowing the business to stay ahead of industry changes and challenges.


Some Challenges:

- Skill Demonstration: It's essential to showcase the actual skills and expertise of the security team to potential clients.


- Recruitment and Retention: Attracting and retaining skilled protectors can be challenging, as they may be in high demand across the industry.


- Niche Markets: Depending solely on specialized skills might limit the target market, as some clients may require more generalized services. This is where knowing who your target audience is essential.


- Continuous Improvement: The business must invest in ongoing training and development to ensure the team's skills remain relevant and competitive.


The Skills Based Business Model can work effectively for a Security and Protective Services Business. By focusing on the skills, the business can gain a competitive advantage, establish trust with clients. However, it's crucial to address the associated challenges and ensure a commitment to continuous improvement and skill development.

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